Privacy Policy

Welcome to CommTrack ("the App"), a commission management application developed by Armando Lazaro Ferro Diaz ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the CommTrack mobile application (available on iOS and Android) and the associated website at commtrackpro.com.

Please read this Privacy Policy carefully. By using the App, you agree to the practices described in this policy. If you do not agree, please do not use the App.

1. Information We Collect

1.1 Information You Provide Directly

When you create an account or use the App, we may collect:

• Account information: Name, email address, and password when you register.
• Sales data: Vehicle sales records, client names, vehicle information (VIN, stock number, sale price), and commission-related data that you enter manually.
• Commission plan settings: Commission rates, bonus tiers, salary structures, and other pay plan configurations you set up.
• Profile information: Any optional profile details you choose to provide.

1.2 Information Collected Automatically

When you use the App, we may automatically collect:

• Device information: Device type, operating system version, unique device identifiers, and mobile network information.
• Usage data: Features you use, screens you visit, and actions you take within the App.
• Crash reports: Technical error logs to help us identify and fix bugs.

1.3 Information We Do Not Collect

We do not collect:

• Payment card information or banking details
• Social Security numbers or government-issued ID numbers
• Location data or GPS coordinates
• Contacts from your device address book
• Photos or media from your device (unless you explicitly upload them)

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the App and its features
• Create and manage your user account
• Calculate and display commission data based on your inputs
• Generate PDF reports and export files at your request
• Improve the App's functionality and user experience
• Respond to your support requests and communications
• Send important notices about the App (such as updates or security alerts)
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Storage and Security

Your data is stored securely using industry-standard encryption. Sales records and account information entered in the App are stored on secure servers. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the App's services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

5. Sharing of Information

We do not sell or rent your personal information. We may share your information only in the following limited circumstances:

• Service providers: We may share data with trusted third-party service providers who assist us in operating the App (such as cloud hosting providers), subject to strict confidentiality agreements.
• Legal requirements: We may disclose your information if required by law, court order, or governmental authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With your consent: We may share your information for any other purpose with your explicit consent.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data ("right to be forgotten").
• Portability: Request a copy of your data in a portable format.
• Opt-out: Opt out of non-essential communications at any time.

To exercise any of these rights, please contact us at info@commtrackpro.com.

7. Children's Privacy

CommTrack is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

8. Third-Party Services

The App may use third-party services for analytics, crash reporting, or infrastructure. These services have their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with through the App.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, by sending you a notification through the App. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Developer: Armando Lazaro Ferro Diaz
• Email: info@commtrackpro.com
• App: CommTrack — Commission Manager
• Bundle ID: com.armandoferro.dealertrack
• Location: Virginia, United States